Undefined World
life in CX
& beyond
About the book
With so many options, limitations,
and considerations,
how is anyone
supposed to land
in a career
they enjoy?
Seven professionals who got their starts
in CX tell you how they built careers they love.
This book takes an honest look at how tough it is
to find your path in today’s complex work world.
If you’ve ever felt lost, undervalued, or wondered
why everyone else seems to have their shit
together - this is the book for you.
Testimonials
We all face the strange
I didn’t go to school for anything that I do now, which is actually kind of funny.
I’m so happy I got fired because that’s what got me on the path I am now.
Customer experience skills don’t always have to be customer-facing.
It challenged me in human empathy…
That’s where I kind of fell in love with the problem of support.
I was really, really scared. I was like, “How am I going to do this?”
About
the authors
Elisa Reggiardo
Elisa is Tymeshift’s badass Chief Brand Officer and the glue that holds the team together.
She’s a mom, wife, and leader.
This book came straight from her heart, mind, and experiences.
Alexa Huth
Alexa is a visually impaired world wanderer who is dedicated to telling stories with a genuine heart.
This is her first book, and she sincerely hopes it helps people feel heard.
